Rating a 3 star this time because it wasn't until an hour later I was told a technician was barely found to service my car. I understand things come up and services can get backed up. I would have been more satisfied if I was told earlier so I could have gotten picked up. Normally the oil change takes about an hour so I sit it out in the lobby. If I would have known it would take longer I would have left instead of sitting there almost 2 hours. Other than that, my car is always serviced great. Thanks Ghent team for your services!
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 439-4859 to discuss your concerns, as your satisfaction is of utmost importance to us.
Mike Wanegrow did an awesome job picking out a car I could feel comfortable with since I'm a truck guy, cowboy born and raised so his selection fit my tastes if I was to do a car.! He was also very patient with me while figuring out payment and insurance, JOB WELL DONE MIKE, definitely ���� ����.
Everyone I was able to talk to at the dealership was very respectful, helpful, provided all the information I needed to make the process easy. It was a little busy in the afternoon so I had to wait a little longer than normal.
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Hi, it is great to hear everything was done quickly and to your satisfaction! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!