255 Reviews Found
Confirmed Service Customer
The parts department and the service department were courteous and professional in all respects. They provided me with a new key fob and programmed it in a professional manner.
Jerry J.
GREELEY
Business Response
Hello, we are glad we could help! We look forward to your next visit! Take care!
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Confirmed Service Customer
When I went in I told you guys that my shaking was worse since I was in from my last oil change where I was told the my rotors didn���t need to be turned down and my tires just need to be rotated. I came in last week and my front rotors are so bad that now they can���t be turned down. I have to replace the rotors and my brakes. When I asked why it wasn���t caught the last time I was there no one could really tell me. The answer I got was the person that checked it last time no longer works there. That he wasn���t certified to take my car on a test run to check and see what I was talking about, let alone do the right diagnosis on my car. Then why was he working on my car? I���ll never come back to your Shop. I feel like you don���t listen to your customers especially if she is a female. The lady that I talk was very sweet and blessed her heart she was new and tried to get the answer I was asking. I also apologize for getting upset with her because it wasn���t her fault.But at know time did the person working on my car get on the phone talk to me. Every time it seem he was on the phone. I understand everyone is short hand now with covid but where I work we are told to take care of the customer.
Trivina J.
EVANS
Business Response
Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact us at (970) 439-4859 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Ghent Chevrolet Cadillac
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Confirmed Sales Customer
Jorge and Jaime are great to work with and very knowledgeable
Raul R.
EVANS
Business Response
Hello We're glad to hear you found our Jorge and Jaim Thank you again for choosing Ghent Chevrolet Cadillac and we hope to see you again. e was so knowledgeable and helpful!
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Confirmed Service Customer
Ghent is professional, helpful, tech savvy, and work hard to make sure their customers leave satisfied. I���m a Chevy man now not only because I love the trucks, but because of how great the team at Ghent is.
Jack S.
GREELEY
Business Response
Hello, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Ghent Chevrolet Cadillac. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Am happy with results but unhappy with communication of service. Thought it might be fixed same day, ended up taking three days. A little communication goes a long way. You guys didn't even call to let me know what was found or to tell me that you had to order parts. Glad I have another vehicle.
Vaneshia M.
GREELEY
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 439-4859 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Very friendly, efficient, and pleasant experience, I have no issues; only praise.
Harold B.
GREELEY
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Ghent Chevrolet Cadillac and we hope to see you again.
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Ghent Chevrolet Cadillac and we hope to see you again.
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Business Response
Hi, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit! Take care!
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Business Response
Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Ghent Chevrolet Cadillac. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
The young salesman that I delt with was very professional and polite. I did have a problem but it wasn't his fault. We weren't able to connect my Onstar for nearly a week. Mostly because of it not being set up yet being a 2022. It wasn't in the system as of yet. Jorge kept in close contact with me until he was able to contact the Onstar representative onsight with Chevrolet company. I'm so very impressed with this young man and his professionalism and experience it took for him to complete the task long distance for me. I would definitely go to him again!
Joyce F.
HAXTUN
Business Response
Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
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Confirmed Service Customer
Scott was very helpful and courteous. He is the reason I will come back. Work was done well. But the service manager group is extremely overworked and under staffed.
Paul P.
GREELEY
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Ghent Chevrolet Cadillac. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
It was all real good service and people was above board.
Dennis H.
GREELEY
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Just had an oil change/service and all went well. It didn't take long and I had a nice place to wait. Bob Ghent stopped by and asked if we needed anything. He is always so friendly and helpful.
Sandie C.
GREELEY
Business Response
Hello,We're glad to hear you found our Bob Ghent was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Ghent Chevrolet Cadillac
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Confirmed Sales Customer
Team went above and beyond to find me a vehicle and to get me a good rate
Scott B.
GREELEY
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ghent Chevrolet Cadillac!