147 Reviews Found
Confirmed Service Customer
Our vehicle broke down 2 days before our camping/road trip. I immediately called the service department at Ghent, and explained the situation to Stephanie, I believe her name was. She was extremely helpful and offered to see if there was a tech available that had some time to take a look at our vehicle right away. When we arrived, Scott and Kevin got right to it, trying to diagnose the issue. Long story short, they had the part ordered and worked hard to have our vehicle running and ready for us to pick up later that evening. All 3 of them went above and beyond for us, and we are so appreciative! We realize that they didn't have to squeeze us in and get our vehicle fixed the same day, but they heard my concern when I stated that we needed the vehicle for our trip, and they all did their part and made sure we were taken care of quickly! Thank you Stephanie, Scott and Kevin!!
Adam S.
GILCREST
![2019 Chevrolet Traverse 1GNEVJKW6KJ298704](https://inv.assets.ansira.net/evox/color_0640_032/13616/13616_cc0640_032_G1W.jpg)
Business Response
Adam, thank you for your kind review; we are happy to pass along your comments to the team here at Ghent Chevrolet Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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![2023 GMC Sierra 1500 1GTUUDED3PZ152336](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Belinda, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
No problem with scheduling. Truck was done in timely manner.
Ray H.
GREELEY
![2015 Chevrolet Silverado 1500 3GCUKREC0FG458273](https://inv.assets.ansira.net/evox/color_0640_032/9829/9829_cc0640_032_9V5.jpg)
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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![2021 Chevrolet Traverse 1GNEVNKW3MJ251642](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ghent Chevrolet Cadillac and we hope to see you again soon!
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![2023 Chevrolet Trailblazer KL79MPSLXPB166629](https://inv.assets.ansira.net/evox/color_0640_032/51020/51020_cc0640_032_GAZ.jpg)
Business Response
Mary, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
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![2023 Chevrolet Silverado 1500 1GCUDEED2PZ206182](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Ivett, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 339-2438 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Scott was very helpful, and kind. Got us in and out fast for our oil change.
Marissa A.
GREELEY
![2023 Chevrolet Trailblazer KL79MMS21PB164354](https://inv.assets.ansira.net/evox/color_0640_032/51020/51020_cc0640_032_GAZ.jpg)
Business Response
Marissa, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
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![2024 Chevrolet Equinox 3GNAXUEGXRL324495](https://inv.assets.ansira.net/evox/color_0640_032/53402/53402_cc0640_032_G1W.jpg)
Business Response
Nancy, your satisfaction is important to us, so we want to sincerely thank you for choosing Ghent Chevrolet Cadillac and we hope to see you again soon!
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Confirmed Service Customer
This was my first time at your dealership so here's my experience. The instructions via text message were to sign in when I arrive for my appointment and park my vehicle in the guest lot and a service rep will be out to great me, didn't happen. So I decided to drive up to the entry door of the service dept and waited for a rep to come up to me as I waited in the car, didn't happen. After 10 to 15 minutes I got out of my car and walked into the area were your service reps sit where someone finally asked if they could help me. According to a hanging monitor I saw where I was assigned to a person who would eventually take my info. He informed me that they may not be able to get to my car (suv) until the following week. I asked what was the purpose of scheduling an online appointment if I had to wait a week for my car to be looked at but also asked how to better schedule an appointment closer to actually being seen by a technician and the answer was to just call in for an appointment. I thought it was important to share this with you because I've been an employee for GM for 50 years, recently retired and no GM Facility I've worked at had as many uncertainties as my experience on this visit. Looks like there's some room for improvement.
Frank H.
EATON
![2017 Chevrolet Equinox 2GNALCEK8H1501538](https://inv.assets.ansira.net/evox/color_0640_032/11324/11324_cc0640_032_G1E.jpg)
Business Response
Frank, thank you for taking the time to leave us your honest feedback. Here at Ghent Chevrolet Cadillac, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (970) 339-2438 to discuss ways we can better serve you in the future.
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Confirmed Service Customer
Everything went great and they were careful with my new vehicle
Daniel D.
GREELEY
![2024 Chevrolet Equinox 3GNAXWEG8RL214976](https://inv.assets.ansira.net/evox/color_0640_032/53403/53403_cc0640_032_G1W.jpg)
Business Response
Wow, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
The body shop did a awesome job fixing my banged up car.
Terry G.
GREELEY
![2024 Chevrolet Equinox 3GNAXSEG4RL145485](https://inv.assets.ansira.net/evox/color_0640_032/53402/53402_cc0640_032_G1W.jpg)
Business Response
Terry, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Marina was a great sales person. Explained the car very well, called us at home after to check on us, went over everything we needed to know. Only complaint, took about 3 hours to complete all paperwork
Stacey S.
GERING
![2024 Chevrolet Trailblazer KL79MUSL8RB192969](https://inv.assets.ansira.net/evox/color_0640_032/53715/53715_cc0640_032_GAZ.jpg)
Business Response
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Allen was very helpful from start to finish! When I first walked on to the lot I was feeling pretty let down and defeated by the car industry as I had just left another lot and was told they wouldn���t and couldn���t help me without doing work (looking at my trade, showing me cars I was I interested in etc). Allen took the time to help me understand the leasing process and trade in process. We looked at several different options throughout the day, he was very knowledgeable, patient, and reassuring.
Candice H.
WINDSOR
![2024 Chevrolet Malibu 1G1ZG5ST1RF237767](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Thanks for highlighting some of our staff who helped make this a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
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Confirmed Service Customer
I never give five stars or a rating of 10 out of 10. Your dealership has treated me well over the years; twenty to be exact. Thanks for taking care of my vehicles.
Donald H.
GREELEY
![2005 Chevrolet Silverado 1500 1GCEK19T65E271433](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Donald, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The guys in in the service department are great. They’re very helpful.
Kim P.
GREELEY
![2023 Chevrolet Trailblazer KL79MNSLXPB216112](https://inv.assets.ansira.net/evox/color_0640_032/51020/51020_cc0640_032_GAZ.jpg)
Business Response
Kim, we're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
This is the 3rd time something goes wrong with services at Ghent. I'm becoming very unhappy with the results. Unfortunately I have trusted the company thinking that the certified technicians would do a better job.
Maria D.
GREELEY
![2018 Chevrolet Silverado 1500 1GCVKSEC4JZ304203](https://inv.assets.ansira.net/evox/color_0640_032/12343/12343_cc0640_032_9V5.jpg)
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Confirmed Service Customer
Had battery issue that needed immediate attention and they accepted my vehicle without an appointment to seeif they could do something today or have to schedule an appointment later in the week. They quickly identified the problem and made the necessary corrections so I wad all setin less than 90 minutes. Thanks for your kindness and knowledgeable attention.
Joseph B.
GREELEY
![2018 Chevrolet Colorado 1GCGTDEN6J1143094](https://inv.assets.ansira.net/evox/color_0640_032/12236/12236_cc0640_032_9V5.jpg)
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Confirmed Service Customer
The people were very helpful and friendly and went beyond expectations Please thank them
Doak T.
ROCK SPRINGS
![2024 Chevrolet Silverado 3500 HD 2GC4YUEY8R1109436](https://api.sincrod.com/social/1.0/image/caravatar.png)
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Confirmed Service Customer
Friendly, professional, and efficient about sum's my experience at the dealership. I do not know if it was my imagination but the Tahoe seemed a lot smoother to drive on my return trip home...
Harry B.
GREELEY
![2017 Chevrolet Tahoe 1GNSKBKCXHR202168](https://inv.assets.ansira.net/evox/color_0640_032/11624/11624_cc0640_032_G1E.jpg)
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![2022 Chevrolet Suburban 1GNSKDKD3NR352557](https://inv.assets.ansira.net/evox/color_0640_032/50166/50166_cc0640_032_G1W.jpg)