Customer Reviews

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Ghent Chevrolet Cadillac and we hope to see you again soon!

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Tim, thank you so much for being a loyal customer of ours. We are so happy to be of service to you!

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Martha, I apologize for the frustration we've caused you over your 2017 Traverse you purchased in 2018. When a vehicle comes in for a simple oil change we perform a multi-point inspection as a industry standard practice. In your case, we found a power steering gear that was leaking. We called your extended warranty and they sent out an adjuster to verify the failed part and approved the repair. At that time, the inspector and our service technician could not determine the power steering pump operation failure. After the repair, on our test drive, we noticed a intermittent loss of powering steering assist. We then called the service contract company and they sent an inspector out a second time to verify our diagnosis and need for additional repair. Again, the repair was approved and we performed the repairs under the service contract. As this was done in one service event, any deductible that applied, was charged to you once. Thankfully we were able to repair your vehicle under this service contract at a minimum expense to you, compared to the full repair costs. I apologize for the inconvenience this caused in the time it took to complete the repairs, however it did not require bringing the vehicle back, as that also can be frustrating. Ron Bush, Service Manager.970-339-2438

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ghent Chevrolet Cadillac. We hope to see you soon!

Hi there, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Hello, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Hello, thank you for the review and high star rating! We hope to be of service to you again in the future. Best wishes, Ghent Chevrolet Cadillac

Hello, we really appreciate your positive feedback! Please feel free to reach out to us if you ever need anything else. Safe travels!

Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (970) 339-2438 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 339-2438 to discuss your concerns, as your satisfaction is of utmost importance to us. Looking forward to hearing from you. Take care!

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Ghent Chevrolet Cadillac and we hope to see you again.