269 Reviews Found
Confirmed Service Customer
Over charged. I will get my maintenance elsewhere from now on. I was charged almost $400 for a oil and transmission fluid change. I asked him about the price and told me it costs $290 to change the transmission. I was charged 16 quarts and there is no way it holds that much.
Laurette L.
KERSEY
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 439-4859 to discuss your concerns, as your satisfaction is of utmost importance to us. Take care!
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Confirmed Sales Customer
Friendly, helpful, patient and very knowledgeable.
Lee B.
LOVELAND
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
The service was great and quick. Chris was helpful and professional.
Stacy M.
WINDSOR
Business Response
It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
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Business Response
Hola, su satisfacci��n es nuestra m��xima prioridad. Esperamos poder ser de ayuda en el futuro. ��Cu��date!
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Confirmed Service Customer
Great service, faster than expected, even though they warned it might take longer due to work volume, and they washed my truck! Thanks!!!
Josh R.
AURORA
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Chris was very helpful and. Polite. ����
Dorothy R.
GREELEY
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Ghent Chevrolet Cadillac! We hope to see you soon!
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Confirmed Service Customer
My appointment was 10:00 am I was there by 9:50 am checked in no mention of any delays I finally asked how much longer it would be cause at 11:10 they Haden���s started on. It yet needless to say I wasn���t happy don���t know if I will come back for service the next time or not did Safire custome
Wilfred L.
GREELEY
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 439-4859 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Scott was awesome did a great job for being under staff
Terri H.
GREELEY
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ghent Chevrolet Cadillac! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
the staff were pleasant to deal with. i didn't have any trouble getting my vehicle serviced.
Victoria B.
GREELEY
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
They explain everything to you and the workers are very friendly
Saul C.
EVANS
Business Response
Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Service writer was very rude and unprofessional, we feel there was some fishy stuff going in the Maintnance department kind of odd we bring in our vehicle for something and they prewarn us about rodents and the repair is from Rodent damage on a 2020 vehicle very suspicious Regardless the service writer was very rude to my wife I have bought 3 vehicles from Ghent, sales department is amazing Service department is terrible
Janelle G.
JOHNSTOWN
Business Response
Hi there, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please contact us at (970) 439-4859 when you have an opportunity, and we will be more than happy to try and turn your experience around. We hope to hear from you soon.
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Confirmed Sales Customer
Luis and Rico are always are go to! Excellent service like always!
Randal C.
GREELEY
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
Good service, gave me a ride home so I wouldn���t have to wait at Dealerships.
Henry P.
GREELEY
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Ghent Chevrolet Cadillac
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Confirmed Sales Customer
Jorge, Jamie and Scott were absolutely incredible! Thank you for making this such a wonderful experience!!
Whitney T.
LOVELAND
Business Response
Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Called to Schedule safety recall service. It could not get scheduled for a week. Shop is busy, I understand that. I was told work would take 4 hours. I dropped car off on the scheduled morning. At 3pm I called to check if it was ready. Work had not been done yet and I was told that we would need to leave it overnight. I said my wife needed the car early the next day. I was told we would have to reschedule for another time. We decided to leave it there. But we are not happy with Ghents service.
Paul P.
GREELEY
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 439-4859 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everyone is always so friendly! This last time I had my 105 lb dog and the sales agent brought all 3, myself my daughter and the dog, a nice cold water. Thank you for always be great!
Marie S.
WIGGINS
Business Response
Hi there, thank you so much for your positive comments about Ghent Chevrolet Cadillac! We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
The staff at Ghent treated me with courtesy and professionalism.
Rand P.
JUNEAU
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Take care!