Confirmed Sales Customer
"Confirmed Sales Customer" means that this Customer has been verified as having purchased a vehicle from Ghent Chevrolet Cadillac.
Confirmed Service Customer
"Confirmed Service Customer" means that this Customer has been verified as having serviced their vehicle at Ghent Chevrolet Cadillac.
Jan 28, 2017
Posted 29 days ago
Service representative was very knowledgeable, courteous, and friendly. He answered my technical questions with a detail that reassured me he & his people knew what was what.
Jan 12, 2017
Posted 44 days ago
The oil change was done quickly,.
May 20, 2016
Posted 281 days ago
Apr 6, 2016
Posted 325 days ago
AWFUL worst experience ever. I waited 2 hours for an oil change, then got double charged and I'm still waiting for my money back
Mar 19, 2016
Posted 343 days ago
I was greeted outside and brought back to the service center where I was promptly helped and the recall repair was finished in a timely manner.
Jul 30, 2015
Posted 576 days ago
I appreciate the service I received while having a recall issue repaired. However, I would have liked to test drive one of the new cars while I was waiting but couldn't find a sales associate. Oh well, their loss. I do have an issue with the recall fix but that is on GM not Ghent Chevrolet. The fix was just putting an insert in my key, really??? I had to wait 45mins for glue from the insert to dry? This is what you overly bugged me with notices about? So you are worried about the key not being of proper weight & "possibly" slipping the cylinder & turning my car off but you will not address the issue with the Impala's control arm problems except in the Police model, even though my SS has the same exact part as the Police model & the control arm problems "will" cause driving issues (a little more important in my opinion). But that's okay, I already paid out the butt for the repairs to mine & so will everyone else who owns an Impala that takes the same part as the police model but can't be included in the recall because our identical car isn't considered a police model. Thanks GM for identifying the problem but saving yourself money but picking & choosing who to repair it for & who not to repair it for.