194 Reviews Found
Confirmed Service Customer
My appointment was at 10 am got there early! Didn’t get out of there until 12:30 it was a little long! Why have an appointment! 😞
Kerry N.
POWELL
Business Response
Kerry, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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Confirmed Service Customer
An appointment I was told would take ‘about’ an hour lasted over 1 and 1/2. I was late for another commitment as a result. Worst case scenario, I planned for maybe 1 hour and 10 min.
Mary B.
GREELEY
Business Response
Mary, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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Business Response
Dennis, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Bryan in service is great. And your parts department is awesome
Alfy M.
THORNTON
Business Response
Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Everyone was helpful with what they could be.
Timothy G.
GREELEY
Business Response
Timothy, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Had such an amazing experience. I originally wasn’t even considering a Chevy, but the sales staff was so great to work with and explained all the features and options to me with such detail that they easily changed my mind. Can’t say enough great things about Noe and Stephan and the experience I had!
Kimberly W.
GREELEY
Business Response
Kimberly, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
The service tech was wonderful to work with, great customer service
Tom Z.
LASALLE
Business Response
Tom, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Warranty work on a car bought from another dealer
Michael L.
WIGGINS
Business Response
Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Scheduled an appointment for service, the vehicle was not seen on that day, three days later. So setting an appointment for service seems meaningless when it will sit for a few days before it is looked at. 3 days later, check engine came back on again, but did not stay on, was not able to see what code was set off.
Michael A.
MILLIKEN
Business Response
Michael, we really appreciate your feedback! Please contact us at (970) 339-2438 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Confirmed Service Customer
I had no problem with my dealership. They did what I wanted them to do and let me know what else was wrong I think that was good
Guadalupe F.
GREELEY
Business Response
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
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Business Response
Benjamin, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Can get vehicle done in a timely manner had to take to a different dealership
Brian R.
GREELEY
Business Response
Brian, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 339-2438 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
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Confirmed Sales Customer
The people were great. But was very disappointed when I got in my brand new Suburban and it wasn’t cleaned. The windows had such a film on them I could barely see out.
Kevin D.
YUMA
Business Response
Kevin, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (970) 339-2438 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
Communication with general manager was the worst experience ever. And collision center needs better experience on painting and learning how to prep vehicle before spraying. Didn’t know you had to clear coat window glass and chrome on a new vehicle. And giving a time frame in that place is a sore subject. Never could get a date of completion until started complaining to the BBB. And when they said the vehicle was done. Arrived to pay and pick it up and Easley to say it still wasn’t finished. But general manager lied to BBB in saying it was done to Satisfaction. He even stored vehicle free of charge until we got there. 7months of run around stories and crappy work. That what you get when go to GHENT CHEVROLET.
Jesse R.
BURLINGTON
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 339-2438 to discuss your concerns, as your satisfaction is of utmost importance to us
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Confirmed Sales Customer
The sales associate(s) were GREAT! Help me through the process and very easy to communicate with on the order and sale process.
Joseph F.
GREELEY
Business Response
Joseph, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
I had fantastic service and they picked me up to go back and get my car. Best service ever. Thank you Brian and team!!!
Violet D.
GREELEY
Business Response
Violet, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Recall issue. Very professional and accommodating.
Scott S.
GREELEY
Business Response
Scott, thank you so much for your positive comments about Ghent Chevrolet Cadillac! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
I needed a fog light replaced and the collision department was friendly and fast. It did take a long time to get the part ordered and I didn't get phone call from them I had to call to see if my part was in, but the job they did was great. Thank you
Gilberto G.
GREELEY
Business Response
Gilberto, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Scott was more than accommodating in getting my car in to be assessed. I was originally given an appointment 2 weeks out but after speaking with him regarding my concerns, he was able to squeeze me in and get my car taken care of. Scott always does his best to help me out. Thank you Scott! An amazing employee.
Marianne L.
GREELEY
Business Response
Marianne, we're happy you found our staff to be so supportive during your experience here at Ghent Chevrolet Cadillac. We look forward to your next visit! Take care!