Confirmed Service Customer
Communication with general manager was the worst experience ever. And collision center needs better experience on painting and learning how to prep vehicle before spraying. Didn’t know you had to clear coat window glass and chrome on a new vehicle. And giving a time frame in that place is a sore subject. Never could get a date of completion until started complaining to the BBB. And when they said the vehicle was done. Arrived to pay and pick it up and Easley to say it still wasn’t finished. But general manager lied to BBB in saying it was done to Satisfaction. He even stored vehicle free of charge until we got there. 7months of run around stories and crappy work. That what you get when go to GHENT CHEVROLET.
Jesse R.
BURLINGTON,
CO
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 339-2438 to discuss your concerns, as your satisfaction is of utmost importance to us
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