Confirmed Service Customer
I was told my truck would be done at 3pm when I dropped it off at 7am. When I arrived a little after 3 I was told it would be another hour. I waited in the waiting room for over 2 hours. My truck was finished before that but no one came to inform me it was finished so I was in the waiting room longer than I needed to be. This caused me to be extremely late for practice and almost miss it entirely when I planned on being there, because I was told it would be finished at 3. I left the dealership at 5:15.
Sam B.
EATON,
CO
Business Response
Sam, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (970) 339-2438.
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