Confirmed Service Customer
Told us our plates would be mailed to us, never received any feed back . Had to get an extension due to the fact the plates never showed up . Close to end of second extension and still nothing . Spoke to someone that said that the plates were at he DMV and I had to go down there . That was a night mare as they didn’t have my paperwork or the check for plates and taxes. I had to go there twice and miss time from work due to Ghents negligence. I still had to pay for the plates . Next time don’t inform your buyers that the plates will be mailed to you home because that is not accurate . I also had to wait 2 hours for an oil change we live 50 miles out of town very inconvenient. Do not recommend this place
Christina D.
CHEYENNE,
WY
Business Response
Christina, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Ghent Chevrolet Cadillac, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (970) 339-2438 to discuss ways we can better serve you in the future.
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