209 Reviews Found
Confirmed Sales Customer
wasted to much time . this was a cash deal no need for finance dude to take up time . Fernando was the bright spot in this thanks to him...
Thomas S.
FT LUPTON
Business Response
Thomas, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (970) 339-2438 so we can assist you further.
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Confirmed Sales Customer
The salesman that got thrown in the middle of a situation he didn’t start was excellent. Everyone else involved not so much.
Alfy M.
THORNTON
Business Response
Alfy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
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Confirmed Service Customer
Customer service in Service department is lacking. My appointment was on a Monday at 3pm for an oil change and tire rotation. I dropped it off earlier in the day as I had other appointments to go to. Stopped by around 4:15 to check in, my car still hadn’t been started on and was told it was next and be about 45 mins to an hour. So I came back at 5:30, my car still hadn’t been started on and they close at 6pm and wasn’t given an idea on when it would be done or if would be done before closing and I needed my for work the next day. I understand things happen and was short handed but some extra communication would have been nice. I was they one asking for updates, it should be the other way around especially since it was just for an oil change and rotation and would expect to be able to go home with their vehicle.
Victoria T.
WELLINGTON
Business Response
Victoria, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (970) 339-2438. We look forward to hearing from you.
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Business Response
Tina, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Went in with a radio problem . And still have a radio problem
Edgar G.
GREELEY
Business Response
Edgar, we appreciate you taking the time to leave us this feedback. Please contact us at (970) 339-2438 so we can work with you to make this right.
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Business Response
Brian, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (970) 339-2438 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
The lady that checked me in was excellent!! Very informative and helpful. She was very pleasant. She was the reason for the 10 score I gave for my service
Karen J.
WINDSOR
Business Response
Karen, we're happy you found our staff to be so supportive during your experience here at Ghent Chevrolet Cadillac. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
experience was very professional and easy 10/10
Miguel O.
GREELEY
Business Response
Miguel, your satisfaction is important to us, so we want to sincerely thank you for choosing Ghent Chevrolet Cadillac and we hope to see you again soon!
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Confirmed Service Customer
Bryan worked with me on a redo and made me satisfied in the end with my mirrors. Things happen in the repair biz. And is Nice to have someone listen to the issue & solve it appropriately with common sence. Thank You
John S.
GREELEY
Business Response
John, your satisfaction is important to us, so we want to sincerely thank you for choosing Ghent Chevrolet Cadillac and we hope to see you again soon!
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Confirmed Service Customer
I called 3x and no one connected me to the device. I also left a message and never received a phone call back. It took my husband calling and asking for a manager to get a hold of someone to make an appointment.
Kirsten W.
PIERCE
Business Response
Kirsten, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (970) 339-2438.
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Confirmed Service Customer
Bryan was excellent . Great customer service , great communication.
Raul P.
GREELEY
Business Response
Raul, thank you for your kind review; we are happy to pass along your comments to Bryan here at Ghent Chevrolet Cadillac! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Nathan, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Very professional friendly well explained and done in a timely manner
Rick W.
JOHNSTOWN
Business Response
Warrick, we're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Sales Customer
They were very patient with me and explaining everything. One thing I noticed the inside of the windshield has a fine dust on it. I took care of it.
Rebecca F.
GREELEY
Business Response
Rebecca, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (970) 339-2438 so we can assist you further.
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Confirmed Service Customer
I've never had a bad experience with Ghent Chevrolet. These guys rock! They also tell me exactly what I need done to keep my car in tip-top shape for the long road trips ahead.
Jose G.
HIGHLANDS RANCH
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Very good service and a very friendly staff. The mechanics that have worked on my truck have done a good job in a timely manner.
Don M.
GREELEY
Business Response
Don, we are very happy to have provided you with such a positive experience! Thank you for choosing Ghent Chevrolet Cadillac and we hope to see you again.
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Business Response
Selene, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Ronald, we are very happy we could provide you with a positive experience! Thank you for choosing Ghent Chevrolet Cadillac and we hope to see you again.
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Confirmed Service Customer
Everything went well and the service was great Thanks Jim
James T.
EATON
Business Response
James, your satisfaction is important to us, so we want to sincerely thank you for choosing Ghent Chevrolet Cadillac and we hope to see you again soon!
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Business Response
Alfredo, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 339-2438 to discuss your concerns, as your satisfaction is of utmost importance to us.