Confirmed Service Customer
Went in to have a warranty item fixed a month ago it got fixed then I was told my transfer case and axles needed serviced after just having around a year so I did take it in a month after having all that done to have the same problem fixed again they fix it only to tell me now that I have some bad wires and they needed fixed so once again I said go ahead and fix it wondering why they didn’t notice this a month ago and than they proceed to tell me that my transfer case and axles needed serviced again after just having it done a month ago in which I refused so very unhappy with service take it in for warranty work and end up spending 900 dollars on other so called problems they find didn’t fall for the transfer case service again but did pay 350 dollars to have a so called wiring issue fixed which wasn’t there when they fixed it the first time I guess !!
Troy A.
EVANS,
CO
Business Response
Thank you for reaching out to us. We regret to hear about the situation you have described. Agens, Troy Landon, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.
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