Confirmed Sales Customer
"Confirmed Sales Customer" means that this Customer has been verified as having purchased a vehicle from Ghent Chevrolet Cadillac.
Confirmed Service Customer
"Confirmed Service Customer" means that this Customer has been verified as having serviced their vehicle at Ghent Chevrolet Cadillac.
Feb 3, 2017
Posted 22 days ago
Scott and Ron did everything and more to make sure that our SRX was well maintained. These two gentlemen were extremely helpful and very courteous.
Jan 7, 2017
Posted 49 days ago
As usual, whenever i bring our car to ghent, for whatever reason, i am always treated with friendly greetings and professionalism. I have always spoken well of you folks and recommended you for a fine dealership to go to for any automotive needs! Thank you! :-)
Dec 27, 2016
Posted 60 days ago
I waited 2.5 hours for an oil change and to repair a part on my brakes. It was an extremely long wait that was much longer than anticipated. Also, they couldn't wash my car after initially telling me it would freeze. Then back tracked and told me their car wash was broken. Finally I wanted my two internal filters replaced and they just shook them out and said they would next time. They hardly did anything I requested. I may look for a other place to take my car.
Dec 3, 2016
Posted 85 days ago
Ghent's service manager, Ron made the whole experience better when he took over the process. Made us feel like we were an important customer since we bought our SRX at Ghent's. Parking remains an issue for service customers.
Nov 2, 2016
Posted 116 days ago
It seemed you guys were having some 'growing pains' earlier, however the last two services have been excellent. You seem to have the bugs out and are NOW customer oriented again!! WELL DONE!! We WILL be back!!
May 28, 2016
Posted 273 days ago
Vehicle was at dealership extended time, I received 3 calls just verifying an issue with roof material pulled away from sun roof that was clearly visible. When car was returned to me there was a scratch on the drivers side front bumper. I was walked around the car at pickup, but the scratch was blocked when the attendant opened the door. When I took the vehicle back for scratch repair the manager treated me as though I was at fault for the scratch and was very rude. I have purchased three vehicles from Ghent. NEVER AGAIN
May 13, 2016
Posted 288 days ago
New folks in the service dept. charged us more than we are accustomed to. Our Cadillac SRX, that we purchased at Ghent, was not vacuumed or washed. I don't think that is very good customer relations for a Cadillac owner.
May 6, 2016
Posted 296 days ago
It was fast, and easy. As soon as I got there I just gave them my keys and drivers license and they came around with the other car and off I went. I was there probably less than 10 minutes. And the same when I went to pick up my car. No hassle what so ever.
Fort Morgan, CO
Feb 19, 2016
Posted 372 days ago
Very good to me very professional
Jan 26, 2016
Posted 396 days ago
Excellent service, reasonable prices!!
Jul 20, 2015
Posted 586 days ago
I think Dee does a great job.Great customer service and making contact with me when things come up with the SRX while in service or when warranty work is being done. Keeping me up to date, great quality!!I have no complaints about any work being done on the SRX.Seems that those who work there have integrity, take their jobseriously. That goes along way!!HATS OFF TO YOU ALL!!!